pdfmate ("we," "us," or "our") provides web-based file manipulation, document signing, and interactive form-filling tools via http://pdfmate.co.za/. We respect your privacy and manage all file parsing and personal data in strict alignment with the Protection of Personal Information Act (POPIA) and global document security practices.
Document and File Processing Data
Uploaded Files
We process the underlying PDF documents, forms, contract text, stamps, signatures, and images that you upload to our editing engine.
File Protection Standards
Files uploaded by free users are ephemeral and are completely wiped from our temporary caching networks within a few hours of processing. Files uploaded by PRO users are stored in secure cloud environments to support ongoing editing and saved states.
Signatures & Inputs
Electronic signatures, initials, or text additions made on the workspace are burned directly into your output document and are handled with high-level encryption standards.
Information Security
We use industry-standard Secure Socket Layer (SSL) encryption for all document uploads and downloads. Your files are private and are never accessed, indexed, or read by human staff unless you explicitly request technical support for a specific document.
Contact Details
For privacy-related questions, POPIA compliance inquiries, or data deletion requests, please contact our dedicated privacy officer: